Winees camera Troubleshooting

Winees camera Troubleshooting

If the default adding camera operation fails

  • Make sure your wireless router has Internet access, and the Wi-Fi signal at the location where you install the camera is good.
  • Make sure the camera is plugged in and the status LED is on or flashing
  • Reset the camera if the LED is NOT flashing green. Then follow the App to add it.
  • Make sure the camera is not added to another user’s accounts. If it is, the owner of the camera has to unbind it first.
  • When this step is done, the camera should be added to your account.

If the Micro SD card is not detected by the camera

  • Make sure the card is good and format it again in the FAT-32 format. 

How to do the forced reset?

  • If you cannot reset the camera from the setting page, please hold the reset button in the pinhole with the reset pin for 5 seconds and release it. The camera will play a voice prompt” Restoring factory settings”.

The time of the camera video stamp is not right

    • Please set the right time zone in the settings.

https://manuals.plus/

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